North Shore/NW Suburbs: 847-441-6900 Lake County: 847-295-6900 Chicago: 773-631-6900

Privacy Policy

At Raynor Door Company, your privacy and trust are of utmost importance. This Privacy Policy (referred to as “Policy”) outlines how we collect, use, and safeguard your information when you visit our website at Raynor Door Company.

This Policy applies solely to data gathered through your interaction with our website. Any prior engagement or use of our Site may have been subject to an earlier version of this Policy.

We may occasionally use your data to enhance our business operations or service offerings. If substantial modifications are made to how your personal data is used, this Policy will be updated accordingly, and you will be notified clearly and transparently.

If we intend to use your personally identifiable information in a way different from what was previously communicated, your consent will be requested before such use.

Policy Revisions and Updates

Raynor Door Company is committed to complying with current privacy regulations and industry best practices. Whenever changes occur, the “Last Updated” date will be revised, and the updates will take effect immediately.

Significant updates will be posted prominently on our website or communicated directly to you. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

Information We Collect

The information we collect depends on your engagement with our Site. If you voluntarily provide your name, phone number, email, or address via forms, service requests, or chat features, we may store that data as Personal Information.

Your participation is entirely voluntary—you decide what details to share.

We also gather non-identifiable technical data for site performance, such as your IP address, browser type, operating system, session length, referring URLs, and navigation patterns.

Cookies or similar technologies may be used to personalize your browsing experience and understand site performance.

Cookies are small data files stored on your device. You can manage or delete cookies at any time through your browser settings.

Respecting Browser Privacy Preferences

We value your control over privacy settings. While many browsers provide a “Do Not Track” (DNT) feature, there is currently no standardized protocol for responding to these signals.

As a result, our website does not currently respond to DNT requests. Should official standards or regulations evolve, this Policy will be updated to reflect such changes.

Website Analytics for User Experience

To continually improve the performance and usability of our website, Raynor Door Company utilizes analytics tools like Google Analytics. These tools provide insight into visitor activity, device types, and overall site interaction.

Analytics data is anonymized and cannot personally identify individual visitors. All data use is governed by Google’s Privacy Policy and Terms of Service.

Advertising and Remarketing Practices

We may collaborate with trusted advertising platforms to deliver relevant promotional content. These third-party partners may use cookies to serve ads based on your browsing activity on our Site.

Our partners do not have access to personally identifiable data such as your name, email, or contact number.

Children’s Privacy

Raynor Door Company does not knowingly collect data from children under 13 years old. All products and services are intended solely for adult customers.

Payment Information Security

If our Site enables online purchases or payments, you may be required to provide payment details such as your credit card number or billing address.

All transactions are securely processed in accordance with industry standards to ensure your financial information is fully protected.

Use of Google Maps Services

Our Site may use Google Maps Platform APIs to enhance service and location accuracy. Your use of this feature is governed by Google’s Privacy Policy.

Certain location data may be stored temporarily for functionality purposes, and you can request its deletion by contacting us directly.

Data Retention Policy

We retain collected information only for as long as necessary to fulfill business purposes or meet legal obligations. Once the information is no longer required, it will be securely deleted, anonymized, or archived.

For account-related users, we retain data while the account remains active or as required for fraud prevention, compliance, or technical maintenance.

Opting Out of Marketing Emails

You may opt out of promotional email communications by clicking the “unsubscribe” link in our messages or by contacting us directly.

Please note: Even after opting out, you may continue to receive essential service, account, or security updates.

Managing Your Account Information

If you wish to update, modify, or delete your personal or account-related information, please contact us using the details below. Requests will be processed within 30 days in accordance with privacy laws.

Once your account is closed, your data will be deleted or anonymized unless retention is necessary for legal or operational purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us using the information below:

Mailing Address:

Raynor Door Company

Attn: Olivia Bradley
1653 Winnetka Avenue
Northfield, IL 60093
United States

Phone: (847) 441-6900

Email: sales@raynordoor.com

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