Eden Coast by Raynor Residential Garage Door

Overlay Material:

If overlay material is found to be defective by inspection of an authorized Raynor agent or employee, Raynor will repair or replace any elements material overlay or garage door section with overlay material on it due to failure of product breakdown within 10 years of original purchase.

Overlay Delamination:

Raynor will repair or replace any garage door cladding that is defective in material or workmanship, including, but not limited to, delamination of the material used by Raynor at our option within 5 years of original purchase. Overlay board lifting is not covered by this warranty.

Stain Finish:

Any pre-finished stained garage doors that are finished by Raynor are warranted from bubbling, cracking, chipping, peeling, chalking or abnormal fading of the finish within the 5 years of original purchase. Warranty is void, if determined by a Raynor agent or employee that incidental or consequential damages have been done to the finish. Raynor provides no performance warranty on paint finishes against fading and/or chalking. Any claims regarding the performance of painted finished will be referred to the paint manufacturer’s local representative.

Windows:

From date of purchase, window frames are warranted for 10 years against any manufacturing defects. This does not cover any breakage, damage or loss caused by any abrasive cleaning products, harmful chemicals, extreme environmental conditions, or abuse. Insulated glass is warranted from film formation or any moisture collection on the insulated glass window for 1 year from original purchase. No warranty is available for single pane glass.

Hardware:

Raynor® warrants all hardware against defects in material and workmanship for one (1) year from date of delivery to the original purchaser.

Springs:

Raynor® warrants springs against defects in material and workmanship for one (1) year from date of delivery. The limited warranty for special high-cycle springs is prorated by percentage of cycle use, and must be determined by the use of a non-resettable cycle counter.

Single Family Residential:

Door Sections Overlay Material Overlay Delamination Stain Finish Windows Hardware Springs 10 Years 10 Years 5 Years 5 Years 10 Years 1 Years 1 Years

Exclusions to Coverage:

This warranty shall not extend to damages or defects caused by any of the following:

• Paint or Stain Not Applied per Manufacturer
• Failure to Follow All Installation Instructions
• Faulty or Defective Installation(s)
• Fire Radiation (UV or Other)
• Foreign Substances
• Accident or Casualty
• Harmful Fumes
• Vandalism
• Act(s) of God
• Fire, Hail, Flood
• Physical Damage
• Normal Wear and Tear
• Chemical Action
• Abrasive Materials
• Areas Subject to Fallout or Exposure to Corrosive Chemicals
• Areas Subject to Exposure of Fumes, Ash, Cement Dust, Animal Waste, or Foreign Substances
• Areas Subject to Water Runoff from Lead, Copper, or Galvanic Metal Flashing
• Operation Beyond Rated Capacity
• Improper Use or Abuse
• Improper Installation or Handling
• Exposure to Coastal Weather Conditions
• Alteration, Modification or Use of Non-OEM/ Raynor-Approved Parts or Products
• Other Finished Parts Not Part of a Door Section (such as climate seal)
• Normal Fading or Discoloration from Usage, Age or UV Exposure
• Thermal bow as described in DASMA Technical Data Sheet 185 www.dasma.com

If you make any repair or alteration without first providing notice to and receiving authorization from us, or use any parts, accessories, or attachments other than authorized by Raynor for use in its products, you will be solely responsible for any such repairs or parts and you may void this warranty. Routine maintenance and related items, as well as minor adjustments or damage caused by your installer either during delivery or installation, are excluded from this warranty. For purposes of this warranty, minor scratches will not be considered a defect.

Warranty Limitations and Exclusions:

Under the terms of this limited warranty, for any door components that are found to be defective upon inspection by authorized Raynor personnel, Raynor will, at its option, repair or replace the defective door components. Labor charges for the installation or repairs shall be the responsibility of the consumer and must be performed by an qualified installer. This warranty applies only to door systems that are professionally installed by an authorized Raynor Dealer This limited warranty extends only to the original purchaser, provided the door is installed in the original purchaser’s place of business. This limited warranty is not transferable.

This limited warranty does not apply to black, charcoal, slate, and iron ore steel colors used on Raynor EnergyCore series, ThermaSeal Series, Commercial Country Manor and Commercial Aspen series doors when installed in areas experiencing extreme heat for prolonged periods of time. The result of these environmental conditions can elicit a failure of the polyurethane core of the door. The warranty also excludes doors which have been field painted where the paint does not include a solar reflective additive.

This limited warranty does not apply to any damage or deterioration to the door caused by abuse, negligence, missing components, accidents, use of pressure washers, dents or scratches. It also does not apply to damage or deterioration caused by saltwater coastal areas, hazardous or corrosive chemicals and fumes including, but not limited to, alkaline, acids, muriatic acids, road salt or salt environments, harsh cleaning agents, and fertilizers. Shavings from trolley rails not properly removed and cleaned from the exterior door surface causing rust are not covered by this warranty. Failure to provide proper maintenance voids this limited warranty. Field applied paint failure is not covered by this limited warranty. Refer to the Care and Maintenance Instructions and Painting Instructions.

This limited warranty does not apply to damage caused by fire, an act of God, accident, vandalism or graffiti. Damage or deterioration caused by saltwater coastal areas (within two miles), hazardous or corrosive chemicals and fumes including, but not limited to, alkaline, acids, muriatic acids, road salt or salt environments, harsh cleaning agents, and fertilizers is not covered by this limited warranty.

This limited warranty does not apply to building damage caused by moisture infiltration through or around the door. A garage door system is water resistant, but not waterproof. When a garage door system is properly assembled, installed, and maintained the risk of significant water infiltration is low.

Raynor shall not be liable for any consequential or incidental damages.

ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY EXCLUDED.

Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above limitation or exclusion may not apply to you.

Claims for defects in material and workmanship covered by this warranty shall be made in writing with proof of purchase and photographs of the product in question to the dealer from whom the product was purchased or call Raynor at 1-800-4-RAYNOR within the warranty period. Raynor may choose to have the product returned for inspection.

This limited warranty gives you specific legal rights. You may also have other rights, which vary from state to state.